Support User Guides Page
All videoconferences are to be booked via the JANET Videoconferencing Service (JVCS) Booking Service. A detailed guide to Using the JVCS Booking Service can be found here. In addition, a checklist of information needed to make a videoconference booking can be found here.
There are two animated guides to assist you with using the JVCS Booking Service
These animated guides require Macromedia Flash Player to be installed on your PC. To download Flash Player, please click on the 'Get Macromedia Flash Player' button above.
Please note that many institutions have appointed booking contacts, who are responsible for making all videoconference bookings. Details of these can be found on the Studio Booking Information page.
If you wish to report a fault, please contact the Support Centre on 0300 688 0688 or email firstname.lastname@example.org.
An up to date list of studios is available.